1st Choice Entertainment

Satisfaction Survey


Event Date: Saturday, February 21, 2009
Event Type: School Dance
Event Location: marriot mission valley
Event Staff: Dj Mike and Dj Paul
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Poor
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Good
System Appearance: Good
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Good
Incorporation of Student Requests: Excellent
Lighting Effects: Good
Equipment Appearance: Good
Quality of Games and Activities: N/A
Interactiveness of Entertainer: N/A
Overall Customer Service: Excellent
Planning Assistance: Good
Entertainer's Cooperation with Other Vendors: N/A
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? Things went well. The music selection is always the big issue. If we have our kids request songs on your site leading up to the dance and when you become more "in tune" with our student population things will be better.
Additional comments or suggestions? We would like to hire you for our Prom in May 30th. It will be at the Bristol Hotel in the Gaslamp. The initial instruction on how to get to this survey were very difficult to decipher. In the future send the email with the URL on one line and the password on another. Thanks.
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: will hawthorne
Email: whawthorneii <at> sandi.net
Phone: 858-496-8410

Survey Submitted on Thursday, March 05, 2009